GO Airlink Refund Request
Travel plans change? Don’t worry, it happens all the time. That’s why we have a refund policy to make life easy for everyone.
If you need to change or cancel a reservation, you are welcome to do so up to 4 hours before your pickup time without a penalty. Just give us a call at 212-812-9000 – all refunds and changes will be done over the phone.
If you are looking for a status on your refund request, please fill out the form below. Please keep in mind that refunds often take 10-12 business days to be fully processed.
Official Licensee
GO Airlink NYC is an official licensee of the Port Authority of NY & NJ
Fast & Reliable
Recognized as having the best on-time record of any ground transportation company in NYC.
Every Day Low Rates
Simple, Flat Rate Pricing—Any Time, Any Day with shared rides starting at just $29. No hidden fees. The price we quote you is the price you pay.
Worry-Free Booking
Book your ride in minutes and let us take care of the rest! We track your flight to ensure we’ll be there on time and meet you curbside in your terminal.