GO Airlink Refund Request
Travel plans change? Don’t worry, it happens all the time. That’s why we have a refund policy to make life easy for everyone.
If you need to change or cancel a reservation, you are welcome to do so up to 4 hours before your pickup time without a penalty. Just give us a call at 212-812-9000 – all refunds and changes will be done over the phone.
If you are looking for a status on your refund request, please fill out the form below. Please keep in mind that refunds often take 10-12 business days to be fully processed.
Official Licensee
GO Airlink NYC is an official licensee of the Port Authority of NY & NJ
Fast & Reliable
Recognized as having the best on-time record of any ground transportation company in NYC.
Every Day Low Rates
Simple, flat rate pricing—any time, any day with shared rides starting at just $35. No hidden fees.
Worry-Free Booking
Cancel up to 4 hours before pick-up for a full refund. We’ll track your flight and meet you curbside at your terminal.