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GO Airlink Reviews

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4.6
4.6 out of 5 stars (based on 277 reviews)
Excellent80%
Very good8%
Average6%
Poor6%
Terrible0%

Reviews Submitted through Google

I used a shared Airlink van from Manhattan to JFK at the end of May. My driver was Andrea, she is an excellent driver and nice person. The car was at my location ahead of time and was waiting for me while I was going down from hi-rise building. Thank you!
Friendly and fun
Careful ride in NYC traffic.
Oli was great and very helpful answering questions about NYC for first time visitors!!
Very good and very friendly timely service
Donovan was prompt, friendly, and professional! Would definitely recommend this car service for anyone visiting NY!
My Sedan was great. They picked us up right on time even though our flight had been delayed and took us to our hotel in Times Square, William was a great driver.

Reviews Submitted through Our Site

The service is ok for the price, as your driver Sean stated – you get what you pay for. The main concern is the pick up location in midtown at The Row hotel on 44th St – very sketchy hotel and felt unsafe. I called 4 times to confirm pick up location and 4 times I got the same response including from dispatcher. However the driver (Sean) told me he was not going to the hotel on 44th st since he was at Port Authority on 8th Ave and 41st St . I had to run back to port authority to catch my ride and contend with the crowds and bikes. Nevermind I had already waited for one hour for my pick up. I understand traffic is brutal in NYC but had I been late, doubt they would’ve waited for me.

Please make a decision as to where the pick location should be for Port Authority and designate 41st and 8th – which is perfectly fine!

Gabriela A

I booked a shared ride to JFK on May 25. A name of a driver is Andrea. She is an excellent driver and was at my location before time and waited for me. She piked a couple of more people in Manhattan and we arrived at the airport on time. Also she is really attentive and nice. Thank you!

Olga

Andrea from Argentina was my driver. I couldn’t tell you what an incredibly good driver Andrea was and an excellent communicator. Andrea was ready with a smile to help me with the luggage, and had a great way of making people at ease regarding their travel plans. I wish every time I need a ride it would be Andrea. She is an asset to this company. I was really impressed with her service. I wish Andrea all the best in all areas of her life.

Monique

I used the shuttle on Friday for a six o’clock flight, and through a comedy of errors, and incorrect paperwork I ended up at JFK. I was supposed to to Laguardia. Now the driver could have just told me take a cab, but instead, he took me to Laguardia. Took us a hour and half to get there. And I know he had a 2 and half hour drive home. This man went beyond the extra mile to help me out. I would gladly use this service again, with such awesome employees. I also called in and spoke to a manger to let them know how much I appreciated all the extra effort the driver went to help someone out.

Lori Blackmon

Reliability is questionable. The ride from JFK to Grand Central station was fine. The return trip was stressful. The driver was nowhere to be found at our pickup time and place. We had to call the company where dispatch had to track him down. He did show up 10 minutes late. We were traveling to the airport. Timing is a crucial element with that. Travel is stressful enough. I don’t plan to use this service again.

Kenneth Warhola

Maria is an amazing driver and a wonderful person

She drove me to Newark from downtown Manhattan

Aniko

Great service and easy to use. Andy drove us from JFK to Grand Central. He was attentive and plenty of advice on local places to eat. Thanks for the tips Andy!

Patty

On a recent vacation to NYC we used Go Airlink for transportation from Newark to Times Square and on our departure from Times Square to LaGuardia, We were a group of three adults including one disabled and two children ages nine and fifteen. Booking was simple and easy to do online. Both drivers were prompt, polite, friendly, informative and loaded all of our luggage for us. I highly recommend this company.

Pam

Fantastic service. Efficient and reliable. Would highly recommend.

Kay

Very simple to book a ride from and to the airports in NY. The drivers were very nice.

Elizabeth D'Onofrio