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GO Airlink Reviews

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4.6
4.6 out of 5 stars (based on 274 reviews)
Excellent80%
Very good8%
Average6%
Poor6%
Terrible0%

Reviews Submitted through Google

Good customer service very professional
Oli
was on time and very professional! I would highly recommend!
Very friendly and helpful!!!
Very nice, caring group of people. From reservations, to welcoming person at airport to escort you to car. Driver was wonderful. Highly recommend.
We had a wonderful experience! Our plane was delayed, they were contacted of the changes. Their driver called me when we landed and instructed us where to meet after we received our luggage outside area of baggage claim. He was friendly, the SUV was comfortable and clean. An overall great experience.
Wonderful person
Wonderful ride
Great service
Clean car
Safe drive and on time
Thank you
Jay was excellent and it was easy to find him.

Reviews Submitted through Our Site

I used the shuttle on Friday for a six o’clock flight, and through a comedy of errors, and incorrect paperwork I ended up at JFK. I was supposed to to Laguardia. Now the driver could have just told me take a cab, but instead, he took me to Laguardia. Took us a hour and half to get there. And I know he had a 2 and half hour drive home. This man went beyond the extra mile to help me out. I would gladly use this service again, with such awesome employees. I also called in and spoke to a manger to let them know how much I appreciated all the extra effort the driver went to help someone out.

Lori Blackmon

Reliability is questionable. The ride from JFK to Grand Central station was fine. The return trip was stressful. The driver was nowhere to be found at our pickup time and place. We had to call the company where dispatch had to track him down. He did show up 10 minutes late. We were traveling to the airport. Timing is a crucial element with that. Travel is stressful enough. I don’t plan to use this service again.

Kenneth Warhola

Maria is an amazing driver and a wonderful person

She drove me to Newark from downtown Manhattan

Aniko

Great service and easy to use. Andy drove us from JFK to Grand Central. He was attentive and plenty of advice on local places to eat. Thanks for the tips Andy!

Patty

On a recent vacation to NYC we used Go Airlink for transportation from Newark to Times Square and on our departure from Times Square to LaGuardia, We were a group of three adults including one disabled and two children ages nine and fifteen. Booking was simple and easy to do online. Both drivers were prompt, polite, friendly, informative and loaded all of our luggage for us. I highly recommend this company.

Pam

Fantastic service. Efficient and reliable. Would highly recommend.

Kay

Very simple to book a ride from and to the airports in NY. The drivers were very nice.

Elizabeth D'Onofrio

Great Service! Everything was perfect and very professional (all steps).

Used couple of times and will do it again. No need to search for more! Great Service! Everything was perfect and very professional (all steps).

Used couple of times and will do it again. No need to search for more!

Iker

Impeccable service! The team was waiting for me at the airport, and I received messages on my phone with my driver’s name and the car’s schedule. I highly recommend this service. I’m already planning my next trip!

Gabriela Pinheiro

Great service. Upgraded to Sedan. Clean car. On time. Delivered to destination without problem. I have previously used Airlink and will use it again.

Thora