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GO Airlink Reviews

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4.6
4.6 out of 5 stars (based on 199 reviews)
Excellent78%
Very good10%
Average7%
Poor5%
Terrible0%
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Reviews Submitted through Google

Ross Duren
Ross Duren
I was really scared with this service having read the reviews after I booked, however, things could not have gone smoother. I booked a private van for our family of 6. Communication was good when we landed even though we had a slight delay and the driver was in the waiting area. Pickup to the airport was a breeze as well and the driver was even early to get us at our hotel even with a 4am pick up. Based on the recommendations of past reviews I contacted the company several hours before my pickup to confirm just to be careful. Overall this was a good experience for the price.
Marlene Fuller
Marlene Fuller
Excellent experience. Booked online for pickup from Cape Liberty Cruise Terminal at the end of a cruise for transfer to JFK.Had issues with my booking (did a shared shuttle which they don’t do from the cruise terminal), but they switched it to a sedan for me and even emailed back and forth when they knew I had no cell service.Driver was on time despite all the cruise traffic (sorry you had to sit in all that traffic!!) and he texted to let me know where to meet him and was very kind to point out all the cool landmarks along the way to the airport. Car was immaculately clean. Driver was professional and safe.
Serife Tekin
Serife Tekin
Reviews here had scared me but the pick up and drop off process was super smooth for me. They communicated before arriving and they arrived right on time. Overall great and affordable service.
vladimira dvoncova
vladimira dvoncova
Was at first starting to worry after reading all the negative reviews. This was very professional headache free service. Oli our driver was amazing! Ask for Oli when booking. Highly recommend. Thank you.
Shaxx Capone
Shaxx Capone
Read the reviews after purchasing and was expecting the worse. Turns out I had 0 issues at all which I'm sure plenty of other people have experienced but maybe just haven't left a review. Prompt pick up and drop off, polite drivers can't ask for more really.
Brendon Worth
Brendon Worth
Got a ride to the airport with Antoine. It was a great ride. He was incredibly helpful, kind, and he got me there safe and on time!
Judith Colp Rubin
Judith Colp Rubin
Super reliable and pleasant experience
Cris Sol
Cris Sol
Vindo aqui deixar minha experiência positiva porque as avaliações negativas quase me fizeram desistir. Mas usei o serviço em Maio desse ano e funcionou super bem! Assim que tive sinal vi que o motorista já tinha entrando em contato comigo por email, SMS e whatsapp. Segui as instruções, ele indicou um lugar para que eu aguardasse e rapidamente saímos. O motorista foi super educado. O shuttle era confortável, a direção foi segura e ele me deixou no meu hotel.
Heather Thomas
Heather Thomas
Tammy Thomas
Tammy Thomas
Antoine was such a great driver. He was very personable and helpful! Highly recommend!
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Reviews Submitted through Our Site

I had an injury so needed an easy way to get from Manhattan to the JFK terminal. I booked a shuttle from Grand Central. It turns out, that I was the only passenger traveling at that time, so I ended up with a private car to the airport! The driver was lovely and helped me with my crutches. It really changed my thinking of ways to get to the airport and will definitely use GO Airlink for my next flight in a few months

Deborah

My trip from Newark to Manhattan was simple and relatively inexpensive. Booking was easy and the vehicle was clean. Highly recommend!!

Ann

Great service! I tried Go Airlink Shuttle for the first time to and from JFK for my trip to NY and they were professional, on time, extremely affordable and friendly. I will only use them in the future. When I ordered a shared ride one was not available that morning so they gave me a free upgrade to a private car! Highly recommend this company!

Annie Gustavsen

The Go Airlink service was fantastic! The entire experience from arrival to departure from NYC was great! The driver called as the plane landed to confirm pickup point, the vehicle was beautiful and clean, the driver was personable, friendly and demonstrated expert driving skills. The driver called to confirm my 6:05 am pickup to return to JFK at 5:40am and said to call when I was ready. The service was excellent. Thank you.

Karen

Ordered a pick up from Midtown Manhattan and the bus arrived on time. The driver was polite and I felt safe throughout the trip back to Newark Airport. I was apprehensive as I had booked it before I saw the negative reviews and turns out I had nothing to worry about. We did have 2 further pick ups after us all within a few blocks, however due to heavy traffic it meant the journey time was longer than I was expecting but we were dropped off with plenty of time to catch our flight home.

Please give this company a chance, yes there are negative reviews but based upon my experience I wouldn’t hesitate to use or recommend them.

Sarah Haynes

Used the shared shuttle before, but this time we got picked up both way – EWR to Manhattan then return to EWR by sedans – really good transfers, didn’t give it five stars because first driver was 25 minutes or so late picking us up.

I would certainly use again the next time I go to NYC 👍

Robert Gillis

Super punctual. Alex excellent driver. I recommend 100%

silvina jorge

Easy, affordable, and reliable transport.

Danielle

Excellent experience with the professional service.

Luan Nguyen

I’ve used GO Airline several times to/from Newark Airport. My rides have been on time, with clean vehicles and very nice drivers. When a shuttle was not available, I was upgraded to a private car. I would definitely recommend them!

Lois