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GO Airlink Reviews

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4.6
4.6 out of 5 stars (based on 269 reviews)
Excellent80%
Very good8%
Average6%
Poor6%
Terrible0%

Reviews Submitted through Google

We had a great experience with this company! I was completely lost at the airport and our driver was very patient, encouraging and helpful. He also pointed out important things in the city in our way to the hotel.
Great drive, good service
Texted me before they arrived and got there on time...smooth service all the way around.
Andy was fantastic!
Trip from midtown to JFK was smooth and efficient. Driver was friendly and courteous!
Kevin was extremely kind and helpful. Right on time.

Reviews Submitted through Our Site

I had a wonderful experience with this Company for my trip from La Guardia to Manhattan. On arriving at the Welcome Centre, I called their number, my driver Bebo was waiting in the parking garage and found me in a couple of minutes. He let my friend know I was safe with him and around 25 minutes later, I was dropped at my friend’s house. I can’t recommend this Company highly enough. All in all, a wonderful and enjoyable shuttle ride😊

Gabbie D.

I had a heavy luggage & had a hard time moving. Ask a driver to come to me where one block down from where I supposed to meet the driver. I felt god sent me the driver.

Shin

I had an excellent experience with GO airline from Manhattan to LaGuardia last week. The booking process was quick and easy. I booked a ride on the GO AIRLINK Shuttle but they upgraded me to a private ride to the airport at no extra charge. I had a wonderful driver named Nasritdinov. From start to finish it was a great experience..

Deborah Storz

The service was on-time and got us to our destination efficiently. The driver, Zaza, was polite and drove safely.

Byron Johnson

Hi Debbie, my first experience- 30.9.2024 pickup at LGA airport NY for shared ride to Manhattan – was unfortunately not good, I had to wait almost 1 hrs, after some phonecall the driver finally arrived ( with other passengers on board). Driver was reluctant to tell me what had happened. My transport on 5.10. from Manhattan to JFK airport was perfect ( thanks for the upgrade), driver Toufik was very friendly and sympathetic. Best regards Christina

Christina Weber

We got a text 15 min before we arrived that our shuttle ride was waiting on us. The shuttle was available I guess so they upgraded us to a private car. We were giving car license no. & color. No problems

Temple

I have used this company several times and they have always been reliable and considerate. Will continue to use them in the future.

Sherri K

I enjoyed the private ride to my hotel in New York. The driver waited outside and guided me to where he was while I was inside the airport. He was very polite and kind. His name is Oli and driver #387, great guy

Jerrold

Great service ! Highly recommended !

A.

Everything was perfect! The drivers were very nice and the service was efficient! Thank you! Looking forward to seeing you again.

Larry Phillips