Your feedback is important to us!

GO Airlink Reviews

What's on your mind?

GO Airlink is constantly striving to provide best service we can and we can’t do that without your feedback.

While we want to read your feedback, if you need to speak with someone directly, please contact our Customer Service Center at 1-212-812-9000.

4.6
4.6 out of 5 stars (based on 269 reviews)
Excellent80%
Very good8%
Average6%
Poor6%
Terrible0%

Reviews Submitted through Google

Great service, great communication with the customer service. Recommend and will book again in the future.
Excellent driver. Very good service
Very pleasant and reliable commute to airport.
Kabir was personable, friendly and on time.
Driver texted me a couple of times after I landed at JFK airport to let me know he was aware of my flight arrival time which was very comforting. I walked to the baggage claim area and out the door. I texted him as I stepped outside and he let me know that he was at the D area, just across the crosswalk. Driver identified his license plate and got out to load our suitcases. Driver was friendly during the drive and pointed out some landmarks.
We arrived in Time Square in good time and the driver unloaded all our bags. A great, smooth start to a week vacation. Would definitely recommend and hire again.
Excellent service!
We had a great driver who knew how to maneuver the traffic. (So busy).
We had a wonderful experience with Ehab Ramzy! He was polite, and a safe driver. Thanks again Mr. Ramzy!!
My driver waited an extra hour for me when my plane was delayed. Excellent service
Driver was on time, polite and got us safely to our destination.

Reviews Submitted through Our Site

Excellent! They never let me down. They are incredibly accommodating. It’s my 1st choice when I need to get to an airport.

Geisha

Ali was on time, courteous…it was an absolute pleasure to have him as a driver 🙂

Deborah

Our Drivers name was Brahim and he was just so patient, so kind, so so helpful and just a super friendly person! This is my and my family’s first time in NY and we couldn’t have asked for a better driver or transportation experience. Thank you truly!

Gelisa S.

I booked a shared ride and got a free upgrade to a private SUV that I shared with 2 other passengers. The ride was smooth and the driver was kind enough to show me all the great landmarks as we made our way to Grand Central. Highly recommend.

Damalie

Airlink picked me up at La Guardia, NYC, on time and the ride was very smooth and pleasant. I would recommend them to whoever needs an airport transfer in NYC.

Ana Woulfe

I booked a shared ride but got upgraded to a private one today. The vehicle was clean and spacious, and the driver (Lahcen #427) was calm & skillful in driving in Manhattan. Very pleased with the experience.

Haiyan

Used the sedan service from LGA to Manhattan and then again for the return trip. Service was very professional and friendly. Will use them again next trip. Highly recommend them.

Margaret King

Really great service and important part of our trip last week that Airlink were so reliable and flexible. Communication was good and frequent messages reassured us that we were being looked after in NYC by a reliable and trustworthy company.

Mark P.

The atendent that made my booking was excelent

Airthon

Tuvimos un buen desenlace con el uso del servicio! La comunicaciĂłn desde jfk es muy mala ! Sin embargo solucionaron nuestro problema de transporte enviando un vehĂ­culo particular a recogernos! Por ende puedo decir que son prestos a solucionar y hacer bien su trabajo!

Luis Arturo Molina