Your feedback is important to us!

GO Airlink Reviews

What's on your mind?

GO Airlink is constantly striving to provide best service we can and we can’t do that without your feedback.

While we want to read your feedback, if you need to speak with someone directly, please contact our Customer Service Center at 1-212-812-9000.

4.6
4.6 out of 5 stars (based on 164 reviews)
Excellent76%
Very good10%
Average7%
Poor7%
Terrible0%

Reviews Submitted through Google

I was really scared with this service having read the reviews after I booked, however, things could not have gone smoother. I booked a private van for our family of 6. Communication was good when we landed even though we had a slight delay and the driver was in the waiting area. Pickup to the airport was a breeze as well and the driver was even early to get us at our hotel even with a 4am pick up. Based on the recommendations of past reviews I contacted the company several hours before my pickup to confirm just to be careful. Overall this was a good experience for the price.
Excellent experience. Booked online for pickup from Cape Liberty Cruise Terminal at the end of a cruise for transfer to JFK.Had issues with my booking (did a shared shuttle which they don’t do from the cruise terminal), but they switched it to a sedan for me and even emailed back and forth when they knew I had no cell service.Driver was on time despite all the cruise traffic (sorry you had to sit in all that traffic!!) and he texted to let me know where to meet him and was very kind to point out all the cool landmarks along the way to the airport. Car was immaculately clean. Driver was professional and safe.
Reviews here had scared me but the pick up and drop off process was super smooth for me. They communicated before arriving and they arrived right on time. Overall great and affordable service.
Was at first starting to worry after reading all the negative reviews. This was very professional headache free service. Oli our driver was amazing! Ask for Oli when booking. Highly recommend. Thank you.
Read the reviews after purchasing and was expecting the worse. Turns out I had 0 issues at all which I'm sure plenty of other people have experienced but maybe just haven't left a review. Prompt pick up and drop off, polite drivers can't ask for more really.
Got a ride to the airport with Antoine. It was a great ride. He was incredibly helpful, kind, and he got me there safe and on time!
Super reliable and pleasant experience
Vindo aqui deixar minha experiência positiva porque as avaliações negativas quase me fizeram desistir. Mas usei o serviço em Maio desse ano e funcionou super bem! Assim que tive sinal vi que o motorista já tinha entrando em contato comigo por email, SMS e whatsapp. Segui as instruções, ele indicou um lugar para que eu aguardasse e rapidamente saímos. O motorista foi super educado. O shuttle era confortável, a direção foi segura e ele me deixou no meu hotel.
Antoine was such a great driver. He was very personable and helpful! Highly recommend!
js_loader

Reviews Submitted through Our Site

Awesome service! Reliable, responsive, and reasonable. Great communication and drivers were beyond professional. We definitely will recommend this affordable transportation option.

Cherri B.

I had booked to JFK on Nov. 26. However, I got a call from Go Airlink through my hotel that will change to pick us at 5:20am since JFK highway is big accident. We really appreciate to the driver, he picked us in the early morning. It would was terrible if we had choiced usual taxi…. Off course I will choose Go Airlink if I visit NY next time!

MIHO O.

The driver with the vehicle number 1447 was so Great i think hes called kumar he was fast and so nice to us

Orhan I.