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GO Airlink Reviews

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4.6
4.6 out of 5 stars (based on 199 reviews)
Excellent78%
Very good10%
Average7%
Poor5%
Terrible0%
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Reviews Submitted through Google

Ross Duren
Ross Duren
I was really scared with this service having read the reviews after I booked, however, things could not have gone smoother. I booked a private van for our family of 6. Communication was good when we landed even though we had a slight delay and the driver was in the waiting area. Pickup to the airport was a breeze as well and the driver was even early to get us at our hotel even with a 4am pick up. Based on the recommendations of past reviews I contacted the company several hours before my pickup to confirm just to be careful. Overall this was a good experience for the price.
Marlene Fuller
Marlene Fuller
Excellent experience. Booked online for pickup from Cape Liberty Cruise Terminal at the end of a cruise for transfer to JFK.Had issues with my booking (did a shared shuttle which they don’t do from the cruise terminal), but they switched it to a sedan for me and even emailed back and forth when they knew I had no cell service.Driver was on time despite all the cruise traffic (sorry you had to sit in all that traffic!!) and he texted to let me know where to meet him and was very kind to point out all the cool landmarks along the way to the airport. Car was immaculately clean. Driver was professional and safe.
Serife Tekin
Serife Tekin
Reviews here had scared me but the pick up and drop off process was super smooth for me. They communicated before arriving and they arrived right on time. Overall great and affordable service.
vladimira dvoncova
vladimira dvoncova
Was at first starting to worry after reading all the negative reviews. This was very professional headache free service. Oli our driver was amazing! Ask for Oli when booking. Highly recommend. Thank you.
Shaxx Capone
Shaxx Capone
Read the reviews after purchasing and was expecting the worse. Turns out I had 0 issues at all which I'm sure plenty of other people have experienced but maybe just haven't left a review. Prompt pick up and drop off, polite drivers can't ask for more really.
Brendon Worth
Brendon Worth
Got a ride to the airport with Antoine. It was a great ride. He was incredibly helpful, kind, and he got me there safe and on time!
Judith Colp Rubin
Judith Colp Rubin
Super reliable and pleasant experience
Cris Sol
Cris Sol
Vindo aqui deixar minha experiência positiva porque as avaliações negativas quase me fizeram desistir. Mas usei o serviço em Maio desse ano e funcionou super bem! Assim que tive sinal vi que o motorista já tinha entrando em contato comigo por email, SMS e whatsapp. Segui as instruções, ele indicou um lugar para que eu aguardasse e rapidamente saímos. O motorista foi super educado. O shuttle era confortável, a direção foi segura e ele me deixou no meu hotel.
Heather Thomas
Heather Thomas
Tammy Thomas
Tammy Thomas
Antoine was such a great driver. He was very personable and helpful! Highly recommend!
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Reviews Submitted through Our Site

Easy to book. Very comprehensive instructions and good service at the airport. Pick up time in Manhattan for return trip was on the spot (+/- 5 min). Good value for money if you are alone or with up to 3 people.

Esther F.

My previous feedback was a miscue – sent before rating and remarks. We do rate a 5! We were VERY pleased with the service we received. Our pick up driver at Newark kept in constant contact with us and was very timely, friendly and professional. Likewise our pickup driver for our return to Newark was timely and friendly and professional, even a few minutes early, and got us to Newark airport well before the guaranteed time. We found the rate and experience to be a great deal. We used the private shuttle for a group of 10 and all of us were extremely satisfied!

DENNIS W.

Great service. I had little hard time finding meet up (welcome center) in airport, but after that I had great time with drivers. Also, they accommodated my stop other than my hotel in which i couldn’t check in for 4 hours. Would highly recommend GO airlink!. Thank you

Maja O.

Excellent service ! Right in time, Very kind people. Totally recommended service.

Ileana C.

Greetings, all Go Air Link office & driving staff.

Jane L. Toleno here per my today’s trip with you from mid-town Manhattan to Newark, NJ’s Liberty International Airport.

Your driver, Tony, was thoughtful, & helpful. I happen to be totally blind. Thus, it is even more important that unknown folks clearly identify themselves before I will count on them for their service. He also told me how & where he would store my luggage without being asked. He verbally indicated when hand-hold straps were positioned so that I could readily, smoothly access his van without added assistance from him.

The professionalism I observed in Tony as he handled his van full of various clients throughout our trip is what will keep me relying upon Go Air Links in future.

Please let him know his careful driving & client care were noteworthy.

Jane L. Toleno

Awesome service! Reliable, responsive, and reasonable. Great communication and drivers were beyond professional. We definitely will recommend this affordable transportation option.

Cherri B.

I had booked to JFK on Nov. 26. However, I got a call from Go Airlink through my hotel that will change to pick us at 5:20am since JFK highway is big accident. We really appreciate to the driver, he picked us in the early morning. It would was terrible if we had choiced usual taxi…. Off course I will choose Go Airlink if I visit NY next time!

MIHO O.

The driver with the vehicle number 1447 was so Great i think hes called kumar he was fast and so nice to us

Orhan I.