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GO Airlink Reviews

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4.6
4.6 out of 5 stars (based on 247 reviews)
Excellent80%
Very good9%
Average6%
Poor5%
Terrible0%

Reviews Submitted through Google

Great drive with Ibrahim. Friendly, quick and came back to the hotel after 1:30 AM to deliver my CPAP machine which I forgot in the car. Amazing service.
On time communicative, clean vehicles enjoy the ride.
Thumbs up great service
I had scheduled a 6.05 AM pickup from Port Authority and I was running over 15 mins late. The shuttle driver called me at 5.50 AM and I told him I may not make it. He told me not to worry and that he would wait for me and he was there waiting for me. I was so thankful else I would have been drenched as it was raining and cold outside. These gestures go a long way and show the client-centric approach. I was also upgraded to a complimentary private vehicle.
We used Go Airlink NYC when arriving and departing from LaGuardia. The service was great. The drivers each way communicated their expected arrival time, and were either on time or early. The greeter at LaGuardia made the transition seamless. Will definitely use them again on future trips.
to and from JFK, great driver
Excellent service and highly recommended. Thank you Chris G for your professionalism and making the trip to NYC easy.
Efficient driver, good communication, on time, clean
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Reviews Submitted through Our Site

It was our first time in NY and the first time we booked a shuttle (from JFK to Manhattan). The service was in time and fast (although it was rush hour). Drivers were friendly and helped us with our luggage. The vans were clean.

We would use it again! Thank you!

Dennis R.

Had a great driver named Kumar! He gave us good amounts of tips that were handful considering it was our first time in New York!

Andreas C.

I was very pleased with the service that the company provided. It was easy to book and change my reservation when my flight was changed. The drivers were courteous and arrived ahead of schedule. I would definitely use this service again.

Merry

Initially mildly concerned by some misplaced negative reviews my fears were soon allayed when it became obvious that Go Link is a shuttle bus service which is at the top of its game. The booking process is simple and faultless, the pickup, although running about 10minutes behind time was of minimal concern because a company representative phoned to advise of a slight delay, the driver, although a man of few words, was courteous, a safe driver and delivered us to the JFK airport in plenty of time to work our way through the baggage drop and customs process. The vehicle was clean and in good order and the transfer cost equal to or below any other mode of transfer available. What more can a customer expect?

Daryl K.

William Escalante, vehicle 604, was my Airlink ride to Newark Airport. I was the first person in his vehicle at 11am. He did a great job, and was very courteous and considerate. I hope you will reward his high-quality service!

Carol G.

My daughter and I booked a roundtrip transportation fare. The driver was very helpful and gave historic details during the tour. On the return trip our driver was very courteous and made sure that he dropped us off first so that we didn’t miss our flight. I would highly recommend this airport transportation service. Thank you! Thank you

Michelle K.

Easy to book. Very comprehensive instructions and good service at the airport. Pick up time in Manhattan for return trip was on the spot (+/- 5 min). Good value for money if you are alone or with up to 3 people.

Esther F.

My previous feedback was a miscue – sent before rating and remarks. We do rate a 5! We were VERY pleased with the service we received. Our pick up driver at Newark kept in constant contact with us and was very timely, friendly and professional. Likewise our pickup driver for our return to Newark was timely and friendly and professional, even a few minutes early, and got us to Newark airport well before the guaranteed time. We found the rate and experience to be a great deal. We used the private shuttle for a group of 10 and all of us were extremely satisfied!

DENNIS W.

Great service. I had little hard time finding meet up (welcome center) in airport, but after that I had great time with drivers. Also, they accommodated my stop other than my hotel in which i couldn’t check in for 4 hours. Would highly recommend GO airlink!. Thank you

Maja O.

Excellent service ! Right in time, Very kind people. Totally recommended service.

Ileana C.