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GO Airlink Reviews

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4.6
4.6 out of 5 stars (based on 164 reviews)
Excellent76%
Very good10%
Average7%
Poor7%
Terrible0%

Reviews Submitted through Google

I was really scared with this service having read the reviews after I booked, however, things could not have gone smoother. I booked a private van for our family of 6. Communication was good when we landed even though we had a slight delay and the driver was in the waiting area. Pickup to the airport was a breeze as well and the driver was even early to get us at our hotel even with a 4am pick up. Based on the recommendations of past reviews I contacted the company several hours before my pickup to confirm just to be careful. Overall this was a good experience for the price.
Excellent experience. Booked online for pickup from Cape Liberty Cruise Terminal at the end of a cruise for transfer to JFK.Had issues with my booking (did a shared shuttle which they don’t do from the cruise terminal), but they switched it to a sedan for me and even emailed back and forth when they knew I had no cell service.Driver was on time despite all the cruise traffic (sorry you had to sit in all that traffic!!) and he texted to let me know where to meet him and was very kind to point out all the cool landmarks along the way to the airport. Car was immaculately clean. Driver was professional and safe.
Reviews here had scared me but the pick up and drop off process was super smooth for me. They communicated before arriving and they arrived right on time. Overall great and affordable service.
Was at first starting to worry after reading all the negative reviews. This was very professional headache free service. Oli our driver was amazing! Ask for Oli when booking. Highly recommend. Thank you.
Read the reviews after purchasing and was expecting the worse. Turns out I had 0 issues at all which I'm sure plenty of other people have experienced but maybe just haven't left a review. Prompt pick up and drop off, polite drivers can't ask for more really.
Got a ride to the airport with Antoine. It was a great ride. He was incredibly helpful, kind, and he got me there safe and on time!
Super reliable and pleasant experience
Vindo aqui deixar minha experiência positiva porque as avaliações negativas quase me fizeram desistir. Mas usei o serviço em Maio desse ano e funcionou super bem! Assim que tive sinal vi que o motorista já tinha entrando em contato comigo por email, SMS e whatsapp. Segui as instruções, ele indicou um lugar para que eu aguardasse e rapidamente saímos. O motorista foi super educado. O shuttle era confortável, a direção foi segura e ele me deixou no meu hotel.
Antoine was such a great driver. He was very personable and helpful! Highly recommend!
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Reviews Submitted through Our Site

Great trip! The driver was very friendly and informative. He helped us plan our itinerary for a more complete trip. Thanks!

Philip Milliman

On the day of my trip to the airport, I was contacted by the office with information re the driver and car. The shuttle arrived on time and I arrived at the airport in good time. I would certainly use them again

Suzanne Latner

Hope this finds you well. I’m Steve Slutsky, owner of SanMar Building Services in New York. I was checking out your company, and as a local business as well, would love an opportunity to provide you with an updated professional cleaning quote.

May I give you more information and a no-obligation cleaning quote for your recurring janitorial needs that require 3 or more days per week?

Appreciate your time,

Steve Slutsky

Owner

SanMar Building Services

steve@sanmarcleaning.com

Respond with stop to optout.

Steve Slutsky

Muhammad was there on time and managed to get us to our cruise terminal on time. He was friendly and extremely professional. My friend and I would highly recommend this service company to anyone. The staff member who changed our puckup time was so kind. She made suggestions that kept our trip from being disaster. We booked our plans well in advance, however a hurricane was not on the radar.

SE Wiggins

Excellent service by Aly! Wonderful conversation, professional all the way. LGA to hotel with ease. Handled Manhattan traffic with ease and made it right to the hotel front door.

Pickup was just as easy by Maria. On time from hotel back to LGA!

Visitor from Minnesota

The Driver, Oli was very nice. I was visiting from Japan. So he tried to contact me by email and WhatsApp. So I didn’t worried about contact with him. Thank you

Hiromi

Excellent car service!!! Shout out to driver, Aaron!

I booked this shuttle service as a round trip from JFK T5 to the New York Marriott Marquis. I was quite delighted that my shared sedan booking ended up being a private SUV both trips!

My first driver was Aaron, a delightful ex-taxi driver from Queens. His skillful navigation of the metropolitan area cut an hour out of our commute during evening rush hour. Aaron has a great sense of humor and was waiting for me long before I landed. Even took a quick tour of Flushing Meadows on the way to Midtown. It was a joy to be brought into the city with such a fun experience! And I thank Aaron for safely and quickly getting us around traffic.

While I didn’t catch the name of my second driver, I very much appreciated his punctuality and courtesy. The return to JFK was quick and easy thankfully. In fact, I arrived quite a bit early for my flight thanks to this excellent driver!

Overall, I am pleased with my experience! I’d absolutely recommend GoAirLinkNYC.

Nick

I booked at 4am from Times square to JFK and the vehicle came right on time. We picked up a couple at Soho at 4:20 and three of us arrived at JFK T4 for Delta for the couple at 4:55 and 5:05 arrived at T8 for American for me. Everything was perfect. The driver was friendly and courteous and he drove very carefully. The vehicle was clean and seats are comfortable to travel. Thank you for making my trip trouble free.

Kim

I needed to make 2 separate one-way transport reservations and didn’t want to do it online so I called Go Airlink Shuttle’s phone number and I was so lucky to get ANGEL – Ext. 939 in Reservations to help me. She was so very accommodating , professional and thorough. I’m so excited I got this one thing out of the way. I haven’t traveled to NYC in many years so wasn’t current but I liked their website presence and I feel so lucky I got ANGEL on the phone. One less thing off my list of things to do and I now I can relax with peace of mind! She even made sure to ask me to check my emails to confirm that I had my confirmation emails. I will definitely recommend Go Airlink Shuttle and will keep them in my phone if I never need to use them again. It was a pure pleasure and in today’s world that is huge!!!

CHERI MEISEL

Great Service! Thank you.

G Jackson