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GO Airlink Reviews

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4.6
4.6 out of 5 stars (based on 290 reviews)
Excellent78%
Very good8%
Average6%
Poor8%
Terrible0%

Reviews Submitted through Google

Clean vehicles, friendly and punctual drivers. Overall a great experience
We had several cancelled flights due to weather. Our driver was very accommodating and picked us up at a different location and time than was originally booked.
Fantastic service! Got us to the airport quickly! I highly recommend them!
Excellent service!
On time. 8 van huge for family of 5. Made getting to LGA for early flight easy.
Booked through MySedan/Costco for our first ever family trip to NYC. Had to make adjustments the week of our trip, as our daughter was injured and we unexpectedly had to travel with a wheelchair in addition to all our luggage. We were able to easily make changes and grateful we opted for a car service this time instead of a usual rideshare. Our drivers for pickup and drop off really helped to put our minds at ease with an unfamiliar place, having our kids, luggage, and a wheelchair with us. They were both so helpful, kind, and accommodating. They kept in contact prior to pickup and were very communicative. Great experience all around!
Easy process, fantastic driver!

Reviews Submitted through Our Site

Amazing service! Cal was great assisting me. A very safe and trustworthy company to travel to JFK. I recommend it ⭐️

Lourdes

We have been drive sto JFK AirPort from our hotel in dowtown from Andrea.

She has the BEST person we met here in NY: so fine, so kind, so everything. It’s been a great travel to the airport.

Thanks her once again for the amazing experience

Valerio

I could have been home by the time we left.

I booked a shuttle from JFK to Manhattan. My flight arrives early and when I met with the shuttle rep at the welcome center he told me no worries they’d get me out 30 minutes early.

Well talk about over promising and UNDER delivering.

They did not only NOT get me out early but they left 20 minutes late.

I seriously could have been home now if I took the train.

Jennifer

Great value and wonderful driver. Amit was a few minutes behind my pickup time but called to reassure me he was on his way. Amit was very professional and great driving skills!

Shannon Roberts

Maria was our driver for our party of 8. She was absolutely fantastic. She was prompt and patient(when we had to make a stop to let my son run back to the hotel after he forgot his phone)! She’s was an excellent driver and told us exactly where we needed to go once we got to the airport. She was a delight to have conversation with and made our drive fun all while feeling safe. I would definitely recommend her!

Kelly Lorenzen

This shuttle was excellent! The driver was the best part! Andrea was ahmazing and so incredibly nice and patient. The van was very very clean and it made easy for me to get from Manhattan to EWR. I wish I would have taken it from Ewr to manhattan but took subway which was mistake! I will def go on this shuttle in future and I hope all drivers are like Andrea!

becky patel

Fantastic experience!! Maria was an outstanding driver and knew lots about the city. It was a safe and comfortable ride. Would highly recommended to anyone!

Elsa

Our driver, Maria, was wonderful. We were a group of 8. Was courteous, patient and provided an impromptu tour of the area on way to JFK. An excellent driver. Highly recommend.

JT

Worked out perfectly. Needed round-trip Newark airport into New York City. Drivers were on time, friendly and safe. Reasonably priced. I would definitely recommend and use this shuttle service again.

HJL

I had some problems to do my reservatiion online. I contacted them via email.

Their personnel helped me to do my reservations. They called me and were in touch with me via email also. I travel from México to NY City.

Many thanks for all attention!

Victor lopez