Your feedback is important to us!
What's on your mind?
GO Airlink is constantly striving to provide best service we can and we can’t do that without your feedback.
While we want to read your feedback, if you need to speak with someone directly, please contact our Customer Service Center at 1-212-812-9000.
4.6 out of 5 stars (based on 218 reviews)
Reviews Submitted through Google
Reviews Submitted through Our Site
Great service ! Highly recommended !
Everything was perfect! The drivers were very nice and the service was efficient! Thank you! Looking forward to seeing you again.
I have used this service many times
Very happy with this
Sometimes it takes some time to be found at the airport but besides this
I recommend this service
Price is great as well
For our second ride, on Oct. 3rd, we thought the driver was driving too fast. Over 45mi/hr. downtown NYC on 7th Ave. and over 80mi/hr. on the interstate. We were afraid we were going to have an accident. However he was on time by only 10 min. after the time we thought we were going to get picked up.
We waited for 45 min. for our first air link ride on Sept. 29, 2024. We thought that was too long for when our plane landed. And our plane was on time.
I used this service from Newark airport to downtown Manhatten. The price was very reasonable and we were pleasantly surprised as we had booked a shuttle but ended up with a private ride. Our driver Mohammad was waiting for us as promised and was very pleasant. He even went the extra mile and arranged to meet up with me later in the day to return the jacket I had left in his vehicle in the morning. I would definitely recommend this service and this driver to anyone looking for transportation from the airport.
Excellent service. We booked the shuttle but we were upgraded to a private vehicle the driver Antoine was excellent very courteous and professional. I highly recommend GO Airlink
I love this service, I have used them many times and have never had a problem. I am happy that their service is available from both JFK and EWR.
I had a very good experience. Vehicle was very comfortable and the driver was very professional and careful.
I would definitely try this method again and would recommend this to anyone.
I called and scheduled a multi passenger shuttle to take me from Manhattan to Newark airport during one of the busiest weeks of the UN General assembly in Manhattan. They called and told me because of the traffic in Midtown that they would be upgrading me to a sedan. I was thrilled, but even more thrilled when I saw my upgrade! They sent a Tesla X with batwing doors to whisk me away to Newark airport. What a fun surprise! Great ride, amazing driver! Sweet and to my time in New York! Thank you, Airlink shuttle!