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GO Airlink Reviews

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4.6
4.6 out of 5 stars (based on 293 reviews)
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Reviews Submitted through Google

Jim Pryor
44 minutes ago
This company was great while visiting NYC. Our flight was delayed and they were easy to work with on rescheduling our arrival pick up. Communicate communicated well very nice vehicles and we’re always on time. I would 100% use them again.
Vanessa Estes
2 hours ago
Great service! Drivers were super friendly and professional. Price is fair and more affordable than other companies. Would definitely use them again.
don bannai
15 hours ago
Driver was 15 minutes early. Not rush on his part to get me to my destination. Car was clean. Professional organization.
Timely pick up at manhattan hotel and drop off at jfk airport. Friendly driver. Pleasant conversation with him and fellow passengers. All good. Thank you kabir.
Kim Sloan
21 hours ago
Brian Long
1 day ago
Both of our drivers were very prompt and always on time.
Tery Davis
2 days ago
Driver was prompt, courteous and a great driver
Michele Tully
2 days ago
Simple way to get in and out of the city.
Sarah Elayer
2 days ago

Reviews Submitted through Our Site

Sehr freundliche und gewissenhaften Fahrerin. Kompetente Tips für den Aufenthalt in New York.

Peter Albers

We took our first trip to NYC and used GO Airlink to take us from Newark to Mid Town Manhattan. The experience could not have been better. Our driver, Stephanie, was on time and incredibly friendly. She set the tone for our whole weekend. From minute one we felt like we were being driven to our hotel by family. She was able to give us tips on how to navigate Manhattan, good places to go and places to avoid. These insights were incredibly useful to us as first time visitors. After an amazing 3 days of Christmastime in New York, Stephanie was also our driver back to the airport. By the time we unloaded, we were actually sad to have to say goodbye. We were incredibly grateful that GO Airlink proved to be everything we hoped for in our transportation needs and we got the added bonus of meeting Stephanie, truly a great Ambassador for Go Airlink and New York City.

The Lesters

Amazing service! Cal was great assisting me. A very safe and trustworthy company to travel to JFK. I recommend it ⭐️

Lourdes

We have been drive sto JFK AirPort from our hotel in dowtown from Andrea.

She has the BEST person we met here in NY: so fine, so kind, so everything. It’s been a great travel to the airport.

Thanks her once again for the amazing experience

Valerio

I could have been home by the time we left.

I booked a shuttle from JFK to Manhattan. My flight arrives early and when I met with the shuttle rep at the welcome center he told me no worries they’d get me out 30 minutes early.

Well talk about over promising and UNDER delivering.

They did not only NOT get me out early but they left 20 minutes late.

I seriously could have been home now if I took the train.

Jennifer

Great value and wonderful driver. Amit was a few minutes behind my pickup time but called to reassure me he was on his way. Amit was very professional and great driving skills!

Shannon Roberts

Maria was our driver for our party of 8. She was absolutely fantastic. She was prompt and patient(when we had to make a stop to let my son run back to the hotel after he forgot his phone)! She’s was an excellent driver and told us exactly where we needed to go once we got to the airport. She was a delight to have conversation with and made our drive fun all while feeling safe. I would definitely recommend her!

Kelly Lorenzen

This shuttle was excellent! The driver was the best part! Andrea was ahmazing and so incredibly nice and patient. The van was very very clean and it made easy for me to get from Manhattan to EWR. I wish I would have taken it from Ewr to manhattan but took subway which was mistake! I will def go on this shuttle in future and I hope all drivers are like Andrea!

becky patel

Fantastic experience!! Maria was an outstanding driver and knew lots about the city. It was a safe and comfortable ride. Would highly recommended to anyone!

Elsa

Our driver, Maria, was wonderful. We were a group of 8. Was courteous, patient and provided an impromptu tour of the area on way to JFK. An excellent driver. Highly recommend.

JT