Your feedback is important to us!

GO Airlink Reviews

What's on your mind?

GO Airlink is constantly striving to provide best service we can and we can’t do that without your feedback.

While we want to read your feedback, if you need to speak with someone directly, please contact our Customer Service Center at 1-212-812-9000.

4.6
4.6 out of 5 stars (based on 268 reviews)
Excellent80%
Very good8%
Average6%
Poor6%
Terrible0%

Reviews Submitted through Google

Excellent experience! Very pleased!!
Fast excellent dependable service
Friendly . Excellent driver. Smooth ride
Great driver - on time, friendly, helpful and pleasant.
Extremely reliable and comfortable. Even in NYC traffic arrived on the minute. Very impressive. Cars are roomy and comfy.
Seamless process! We were greeted at baggage claim and then escorted to the driver and vehicle. The driver was so nice and professional.
Took from hotel to airport in New York. On time, very nice, and incredibly pleased with experience. Will definitely use again!
The for waiting us at jfk.
Driver Ravi was very friendly and helpful. Great experience.

Reviews Submitted through Our Site

Perfect!

We had a private vehicle instead of a shuttle cause they had a problem, very good reactivity!

Paran Pascal

Was very pleased that car transportation was provided when the shuttle, which I had reserved and paid for, was overbooked. Great service.

Ann G

Excellent way to travel to your destination in the NYC area.

N. Greene

Our experience was not good. We had a shared ride to Manhattan from LaGuardia airport. Our driver was late because he was at terminal C getting 2 people and we were to be picked up at terminal B. There were four of us in the sedan with suitcases. The people riding with us were very nice and the driver was nice. I felt sorry for our driver because he dropped the first two people off at a Hotel in a different part of Manhattan than our hotel in lower Manhattan, we were in the cab for almost one and a half hours. I felt sorry for the cab driver because of the two different locations that he had to drop us and the other people off. The Sedan was clean and the driver was good. It was just not a good experience for us being in the car for so long trying to get to our destination.

Mary

Once I arrived, the airport was unfamiliar to me. After some communication we finally connected for my p/u. I was impressed with my “private” car! I really needed a cup of coffee and since we were stuck in traffic, Ali, my driver bought me a cup. Thank you Ali, for the great ride.

m. robinson

The shuttle was not available but they sent a private car for me which I highly appreciated !

Tamara

This was our first trip to New York. Booked online and the pick up and drop off process went smoothly. Communicated exactly when the driver will be arriving at our location, name of the driver, car model, color and license plate. Car was clean and driver MD Azmol was very professional, friendly and felt safe with his driving skills after witnessing how New York drivers drive! I definitely would recommend this company.

Char

Very easy and simple to be picked up. It was my first time using Go Airlink and my first time in NYC. I didn’t have to wait long for my ride to pick me up from the airport.

Roshell

Very accommodating last min. Offred an upgrade when driver wasn’t available. Highly recommend this company. Will be using them again soon.

Jariny Morales

My private ride was an unexpected delight! I only chose the share ride bc it’s the cheapest. The whole process from start to finish was very convenient and easy. Driver was on time and professional.

Amber K