Terms and Conditions

Twin America, LLC (d/b/a “GO Airlink NYC, GO Airlink Shuttle”)
AGREEMENT REGARDING USE OF TWIN AMERICA SERVICES, WEB SITE(S) AND MOBILE APPLICATIONS

Please review the following terms and conditions carefully.

This Agreement Regarding Use of Twin America’s Services, Web Site(s) and Mobile Application(s) is a legally binding contract between you (“You” or “Your”) and Twin America, LLC, including its affiliated companies (collectively, “Twin America,” “GO Airlink NYC,”, “GO Airlink Shuttle,” “We,” “Us” or “Our”) regarding Your visit to and use of Twin America’s web sites and mobile applications (collectively, the “Site(s)”) and Your use of the various products and services that can be purchased on the Sites or are otherwise referenced on the Site(s).

Among other things, this Agreement includes an Alternative Dispute Resolution (“ADR”) Requirement that applies to any and all disputes and claims (including any legal disputes and claims) that may arise between You and Us. By accessing the Site(s), You indicate Your acknowledgment and acceptance of this Agreement, including the ADR Requirement. Without limiting the foregoing, You acknowledge and agree that the use of the Site(s) is unauthorized in any jurisdiction that does not give effect to all provisions of this Agreement, including without limitation the ADR Requirement.

Permitted Use of the Site(s) By using the Site(s), You agree at all times to use the Site(s) lawfully consistent with this Agreement.

Age Requirements In order to purchase the products and services using the payment method displayed on the Site(s), you must be 18 years of age or over. By using the Site(s), You confirm that You possess the legal authority to enter into the conditions of use for the Site(s), including instructing GO Airlink NYC to collect any payments from a credit or debit card, and to use the Site(s) in accordance with all terms and conditions. You confirm that all information supplied by You in using the Site(s) is true and accurate.

Passwords/Logins Certain portions of the Site(s) may be protected by passwords or require a login. If You have been given a password or other PIN for access to non-public areas of the Site(s), You are solely responsible for all activities occurring in connection with or originating from such password on PIN. You should take steps to protect the confidentiality of such password or PIN and notify Twin America immediately if You become aware of any disclosure, loss, theft or unauthorized use.

Cookie/Tracking Technology The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties The Site may leverage Google Analytics, and similar analytics and/or internet-based advertising tools through cookies. You can learn more about how Google uses data when you use their partners’ sites or apps here:https://www.google.com/policies/privacy/partners/. The Site may use the following features in conjunction with Google Analytics: Remarketing with Google Analytics, Google Display Network Impression Reporting, and Google Analytics Demographics and Interest Reporting.

Credit Card Payments All payment transactions are handled by or on behalf of GO Airlink NYC. Your credit/debit card and related personal details are collected by or on behalf of GO Airlink NYC in order to process your order.

You agree that You are responsible for all charges incurred by Your use of the Site(s), including all bookings. You expressly authorize GO Airlink NYC to charge the credit card provided by You or listed on Your account for any outstanding fees or costs due to GO Airlink NYC. If the credit/debit card holder for bookings is not You, it will be Your responsibility to ensure that You have the card holder’s consent before entering any related details, and that such details when entered are true.

Improper Use of the Site(s) You shall not attempt to gain access to the Site(s) through any means not intentionally made available by Us for Your specific use. You shall not interfere with or disrupt the Site(s) or servers or networks connected to the Site(s). You shall not upload onto the Site(s), or otherwise use the Site(s) or any products or services provided by Us for, any destructive or unlawful purposes including, but not limited to, the dissemination of any information or material, including without limitation: computer viruses; advertising or promotional material; solicitations; libelous or inflammatory materials; pornographic or obscene information; invasion of privacy or collection or use of other users’ data; stalking or harassment; abuse; tortious conduct; hateful or racially, ethnically or otherwise objectionable material; or any works infringing upon the patents, copyrights, trademarks, trade secrets or other proprietary rights of third parties. You shall not download any portion of the operating software for the Site(s) or otherwise control its operation. You shall not reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any portion of the Site(s) or any products or services referenced on the Site(s). IMPROPER USE OF THE SITE(S) OR THE INFORMATION, PRODUCTS OR SERVICES OFFERED ON THE SITE(S) MAY RESULT IN CIVIL AND CRIMINAL LIABILITIES.

Trademark notice All trademarks and service marks used on the Site(s) belong to GO Airlink NYC, except third party trademarks and services marks, which are the property of their respective owners. You are not authorized to use any such trademarks without GO Airlink NYC’s or their respective owners’ prior written consent.

Copyright notice All information, data, text, software, music, sound, photographs, graphics, audio, video, messages or other materials, whether publicly posted or privately transmitted, are the exclusive property of GO Airlink NYC or its third party licensors, and are protected by international copyright laws and other intellectual property rights. You may download or print individual pages of the Site(s) for Your personal use; provided that You do not modify or delete any of copyright and other proprietary notices on those pages.

Disclaimers This information published on the Site(s), including links to other sites, is provided as a convenience to visitors and should be used for information purposes only. While We use all reasonable efforts to ensure that the information contained on the Site(s) is current, accurate and complete at the date of publication, no representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of such information, or as to the reliability, accuracy or completeness of information on linked sites. We are not liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information appearing on the Site(s). THE INFORMATION ON THE SITE(S) IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT ANY WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, QUIET ENJOYMENT, FITNESS FOR A PARTICULAR PURPOSE, SECURITY OR ACCURACY. UNDER NO CIRCUMSTANCES WILL GO AIRLINK NYC BE LIABLE IN ANY WAY FOR ANY INFORMATION, INCLUDING, BUT NOT LIMITED TO, FOR ANY ERRORS OR OMISSIONS IN ANY INFORMATION, OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY INFORMATION POSTED, EMAILED OR OTHERWISE TRANSMITTED VIA THE SITE(S). YOU AGREE THAT GO AIRLINK NYC AND ANY OF ITS RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS WILL NOT BE LIABLE WHETHER IN CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, FOR ANY INDIRECT, PUNITIVE, SPECIAL, CONSEQUENTIAL OR INCIDENTAL DAMAGES (INCLUDING WITHOUT LIMITATION LOST PROFITS, COST OR PROCURING SUBSTITUTE SERVICE OR LOST OPPORTUNITY) ARISING OUT OF OR IN CONNECTION WITH THE USE OF OR THE DELAY OR INABILITY TO USE THE SITE(S) OR ANY OF THE PRODUCTS, SERVICES OR LINKS OFFERED ON THE SITE(S), EVEN IF GO AIRLINK NYC IS MADE AWARE OF THE POSSIBILITY OF SUCH DAMAGES.

Availability of Site(s) We reserve the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Site(s) or any products or services offered on the Site(s) without notice. You agree that We shall not be liable to You or to any third party for any modification, suspension, discontinuance or unavailability of the Site(s) or any products or services offered on the Site(s).

Modifications to the Content and Product Offerings on the Site(s) We reserve the right to make changes or corrections, alter, suspend or discontinue any aspects of the Site(s) or the content or the products or services available through the Site(s) without prior notice. However, We will honor any existing bookings or provide a refund in the event of unavoidable cancellations.

Promotion of Services The purpose of the Site(s) is to solely advertise and promote consumer services provided by GO Airlink NYC. Nothing in the Site(s), including any statements regarding GO Airlink NYC’s expectations or beliefs, constitutes a solicitation to buy stock or securities, and no statement or information included in the Site(s) is intended as a prediction of GO Airlink NYC’s future profitability or business results, or should be construed as such a prediction.

Indemnification For Claims Relating to Your Use of the Site(s) As a condition of Your permitted use of the Site(s), You agree to indemnify and hold GO Airlink NYC and its subsidiaries, affiliates, officers, agents, licensors, co-branders or other partners, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of any information that You submit, post to or transmit through the Site(s), Your use of or connection to the Site(s), Your violation of this Agreement, or Your violation of any rights of a third party.

Lost or Stolen Property We shall not be responsible for any lost or stolen property, regardless of whether property is lost or stolen in connection with Your use of the Site(s) or any other service provided by GO Airlink NYC.

Pricing and Product Information Every effort is made to provide accurate and up-to-date information on this Site. However, items displayed may be discontinued, and prices are subject to change. Go Airlink NYC is not responsible for typographical errors and does reserve the right to make corrections and changes to the Site at any time without notice. The prices displayed are in U.S. dollars, effective for U.S. purchases, subject to applicable taxes to be paid by the buyer.

Luggage Policy Our luggage policy reflects that of the airlines. For each passenger, one checked bag and one carry-on item is accommodated free of charge. Extra fees may apply if you exceed the luggage policy. Items such as golf clubs, bikes, skis and snowboards, surfboards etc. may require you to reserve a exclusive van service.

To view the luggage allowance for each form of transportation, follow the steps to reserve transportation and they’ll be on the vehicle selection page.

Travel Time Disclaimer GO Airlink NYC provides suggested pickup times for airport transfers based upon your flight time.  We schedule our services to factor in traffic, travel delays, weather etc.  Selecting a suggested time that is later than the recommended pickup time may result in you missing your flight.  GO Airlink NYC is not responsible for missed flights.  The recommended pickup time should be at least 3 hours for a domestic flight, and at least 4 hours for an international flight. 

Alternative Dispute Resolution (“ADR”) Requirement (a) By using the Site(s) and any services obtained through the Site(s), including the purchase or use of tickets, You and GO Airlink NYC agree to resolve any and all disputes and claims (all disputes and claims are referred to below as “Claims”) that may arise between us in individual binding arbitration, as enforceable under Section 2 of the United States Federal Arbitration Act (the “ADR Requirement”). Except as stated in paragraph (e) below, this ADR Requirement applies to every aspect of the relationship between You and GO Airlink NYC, including any Claims that either of us may have in contract, tort, or under any other legal theory, and including without limitation Claims for personal injury, property damage, or any other kind of damage, loss or wrong. By agreeing to arbitration, You and GO Airlink NYC are giving up the right to sue one another in court and to have a trial before a judge or jury.

(b) It is an essential term of this ADR Requirement that both You and GO Airlink NYC may seek remedies only for their own individual Claims, that neither you nor GO Airlink NYC shall have any right or option to have any Claim heard as a class action or in any other proceeding in which either of You or GO Airlink NYC acts or proposes to act in a representative capacity, and that no arbitration shall be combined with another arbitration or other proceeding without the prior written consent from both you and GO Airlink NYC. This limitation is called a “class action waiver.” Because the class action waiver is an essential part of this ADR Requirement, this requirement shall be null and void with respect to any Claim with for which the class action waiver is limited or determined to be unenforceable, and such Claim may only be brought in court.

(c) You and GO Airlink NYC agree that the substantive law for deciding all Claims between us shall be the law of the State of New York, without regard to New York’s choice of law rules. You further agree that the statute of limitations for any Claim You may have against GO Airlink NYC, or that GO Airlink NYC may have against You, shall be one year; in other words, if You have any Claim against GO Airlink NYC, You must assert it in arbitration within one year from the date the claim arose, and any Claims not brought within such period of time shall be deemed waived. The same time limitation applies to any Claim GO Airlink NYC may have against You.

(d) You and GO Airlink NYC agree that any arbitration shall be conducted before the American Arbitration Association (the “AAA”) (using the AAA’s Supplementary Procedures for Consumer-Related Disputes and the AAA’s Commercial Arbitration Rules Expedited Procedures, if applicable), in English, at a location in New York County (Manhattan), New York State, United States of America. A copy of the AAA’s arbitration rules, including directions for filing a request for arbitration, is available through the AAA at 1633 Broadway, 10th floor, New York, NY 10019 (phone: 1-800-778-7879), or on lineat <www.adr.org>.

(e) Notwithstanding any other terms of this ADR Requirement, You and GO Airlink NYC agree that either of us may litigate any Claim in the small claims court of New York County (Manhattan), New York, if the Claim meets all requirements to be heard in that court, but if such a Claim is transferred, removed or appealed to a different court, you and GO Airlink NYC will each have the right to require that the Claim be arbitrated pursuant to this agreement.

(f) You and GO Airlink NYC agree that, if either you or GO Airlink NYC commence an arbitration against the other, arbitration costs, including compensation for the arbitrator(s), shall be split between us according to AAA rules. Additionally, the prevailing party in any arbitration proceeding commenced pursuant to this ADR Requirement shall be entitled to be reimbursed for its reasonable attorneys’ fees.

(g) If You do not agree to resolve all Claims between us as required by this Alternative Dispute Resolution Requirement, You may return your ticket prior to using it (or cancel an online purchase), and provide GO Airlink NYC with a statement that you do not agree to be bound by this ADR Requirement, and GO Airlink NYC will refund the price of your ticket or cancel your online purchase. Notwithstanding the foregoing, this ADR Requirement will be effective for any and all other Claims relating in any way to the use of the Site(s).

Contacting Us We hope that You find the Site(s) to be useful and easy to use. If You have any questions, comments or suggestions, please contact GO Airlink NYC. See the “Contact Us” page of the Site(s) for details.

General Failure or delay by Us to enforce an obligation or exercise a right under these terms and conditions does not constitute a waiver of that obligation or right. GO Airlink NYC reserves the right to seek all remedies available at law and in equity for violations of this Agreement, including the right to block access from a particular Internet address to the Site(s).

If any provision or term of these terms and conditions shall become or be declared illegal, invalid or unenforceable for any reason whatsoever, such term or provision shall be divisible from the other terms and conditions and shall be deemed to be deleted from them.

GO Airlink NYC reserves the right to modify the terms of this Agreement at any time in its sole discretion by posting a change notice to this page.